Ep 121 - How AI Creates Discrimination in #HR #Recruiting - Workology

Ep 121 - How AI Creates Discrimination in #HR #Recruiting - Workology Episode 121: Does Artificial Intelligence in HR Recruiting Create Discrimination with Dr. Jutta Treviranus (@juttatrevira) Everywhere I turn there seem to be conversations in the human resources and recruiting industry centered around artificial intelligence. It is truly permeating our landscape. However, along with PEAT, I wondered if AI was as inclusive as it could be. We’re talking digging deep today, looking at the inclusiveness of machine learning technology and exploring the implications for people with disabilities. Episode 121: Does Artificial Intelligence in HR Recruiting Create Discrimination with Dr. Jutta Treviranus (@juttatrevira) Dr. Jutta Treviranus is  the director of the  Inclusive Design Research Centre and a professor at OCAD University. Jutta has been working towards more inclusive and accessible technology for much of her life. Her focus is now on improving artificial intelligence systems so they can better serve everyone, including people with disabilities, and she organizes  hackathons  towards  this goal. Were continuing our Future of Work podcast series in partnership with PEAT and taking a deeper dive into artificial intelligence and Dr. Treviranuss research with a focus on HR and recruitment. In the podcast interview, Dr. Treviranus provides listeners insights into what artificial intelligence is and how the pattern identification algorithms could, in fact, eliminate candidates or employees who dont fit the ideal or common pattern. For example, these outliers to the pattern could be candidates with different backgrounds, experiences, or skill sets. All AI technologies not just those in HR and recruiting have a responsibility to be inclusive in order to not discriminate. The Dimensions of Inclusiveness Inclusion is important for everyone to recognize because it helps create systems of uniqueness. In order to do that,   Dr. Treviranus says we need to do the following: Ensure that there is an inclusive process Allow everyone to participate in decisions and design Incorporate co-design into your existing design process Most importantly, she reminds us that no decision is made in isolation. It is all interconnected with or without artificial intelligence technology. She goes on to say that we need an agile, diverse and creative team in our current work environment. We are no longer living or working in the industrial revolution. Technology is critical to our creativity, growth, development, and success. How to Choose AI Technology Thats Inclusive Since so many HR and recruiting leaders are considering adding AI to their workplace technology, Dr. Treviranus offered advice on choosing AI systems that are inclusive. The technology should have edge data and scenarios to improve their models and algorithms. She encourages buyers to be inquisitive and ask how the system is counteracting bias or if there is learning being done on the unexpected. Its also important for the machines to learn. Dr. Treviranus suggests that we ask for an AI system that allows for continuous improvement and a feedback loop to adjust the determination, the inferences and the model being used. This year has truly been the year of artificial intelligence in HR and recruitment and my conversation with Dr. Treviranus provided me, and hopefully you, with a really eye-opening discussion. Its important for HR leaders to understand how our artificial intelligence works and identifies patterns that might unknowingly eliminate candidates who don’t fit traditional patterns.   If we are making purchase decisions, we need to push back on the AI developers to ensure its moving forward. Connect with Dr. Jutta  Treviranus on LinkedIn. RECOMMENDED RESOURCES Machine Learning Outliers and Pattern Research What is Inclusive Design? Inclusive Design Research Center Website  ~ Dr. Jutta Treviranus Profile Partnership on Employment Accessible Technology (PEAT) BigIdea.one Episode 121 Podcast Transcript  How to Subscribe to the Workology Podcast Stitcher PocketCast iTunes Podcast RSS Google Play YouTube You can also  click here  to find out how to be a guest on the Workology Podcast.   *A special thank you to my production team at  Total Picture Radio.